Aftersales

At Machine Masters Middle East LLC, we recognize that the performance and longevity of your equipment depend significantly on the availability of high-quality spare parts and reliable services. As an authorized dealer for Sany, we offer a comprehensive range of genuine spare parts designed to maintain the integrity and efficiency of your machinery.

Our dedicated team is committed to providing timely and efficient service, ensuring that you can minimize downtime and keep your operations running smoothly. From routine maintenance to emergency repairs, we are equipped to handle all your service needs, backed by our expertise and in-depth knowledge of Sany products.

Additionally, our proactive approach includes regular inspections and assessments, allowing us to anticipate potential issues before they arise. By prioritizing both quality and customer satisfaction, Machine Masters Middle East LLC aims to be your trusted partner for all spare parts and service requirements, helping you maximize the performance and lifespan of your equipment.

Industries We Serve

Awesome Services


Mining industry
Mining Industry
Construction industry
Construction Industry
Road & Bridges
Road & Bridges
Piling industry
Piling Industry
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Port equipment industry
Renewable energy
Renewable energy
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Clients

Our Satisfied


Land clearing
Site preparation
Grading for roads, construction, and more
Road building at all stages of the project
House foundation and seats for new construction
Culverts and drains digging of all sizes
Basement excavation
Footer installation
Filling installation
Utilities installation
Restaurant site prep
Gas station site prep
Excavation and Hauling

Features

Our Best


Precision

Accurately understand the needs of customers, provide efficient and cost-effective construction equipment for various customers in different operations.

Study

Constantly study industry trends, commit to new technologies and methods, and launch the latest technical construction engineering equipment.

No delay

Respond quickly to any questions and needs of customers and collect the latest and best quality equipment for customers in the first time.

Our Team

We Serve Differently


Dear Valued Customer,
Thank you for choosing Machine Masters Middle East LLC! We are committed to providing you with the best possible experience, not just at the point of sale, but throughout your journey with us.
Warm regards,
Hassan Al Qadi

Aftersales Manager

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Core Values Of After Sale Services

Awesome Services


Customer Support

Providing assistance and resolving issues post-purchase ensures customers feel valued and supported.


Trust and Loyalty

Consistent after-sales service fosters trust, encouraging repeat business and brand loyalty.


Feedback and Improvement

Engaging with customers after the sale helps gather valuable feedback for product and service enhancements.


Brand Reputation

Positive after-sales experiences can boost a company's reputation, leading to word-of-mouth referrals.

Long-term Relationships

Building ongoing relationships with customers increases lifetime value and promotes upselling and cross-selling opportunities.

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